Online behaviors can reveal obsessive tendencies

 I sometimes  come across commenters and bloggers on the internet and my training is psychology causes little alarm bells to go off. With commenters people can just “trolls,” but other times there is something else going on. Such is the case with someone who goes by the username “A-Thought.” He joined an Apple news and enthusiasts site about 18 months ago and constantly promotes his Microsoft Surface Pro while criticizing Apple iPads. He has posted hundreds of times, and many of his posts are quite lengthy. “A-Thought” would insist that his behavior is intellectually based, that he is just serving as a counter-point of … Continue reading Online behaviors can reveal obsessive tendencies

Never assume your presentation tech is going to work

I watched painfully a few weeks ago as a workshop presenter struggled with getting her laptop to connect with the conference hotel’s projector. For whatever reason, it never connected despite two different tech support people helping her. As about 50 people in the audience watched, she opened up her college email, emailed the presentation to herself, shut down her computer, opened up the loaner laptop brought in by tech support, signed into her email, downloaded the presentation, and opened it in PowerPoint. Half of the workshop was over and the presenter was very flustered to say the least. While I … Continue reading Never assume your presentation tech is going to work

Microsoft customer service — not so much

Yesterday I had the simple task of canceling a Microsoft subscription to SkyDrive. Last year I added 20gb for $10, mainly to try out the service. You have to cancel it before it renews, or it does so automatically and there are no refunds. So, since it is an online service that should be simple, right? No, despite what the help forums tell you, you have to call. That’s right, to cancel an online service you have to call someone in the Philippines. Wait, before you call, you have to verify your account, via a code they will text you. … Continue reading Microsoft customer service — not so much

These are not your parent’s grandparents

Did you (or will you) have mixed emotions about becoming a grandparent? Sure, you cannot wait to hold the baby, but taking on the title of “grandma” is just not all that exciting for you. For some people, the word “grandparent” conjures up an image of a frail, silver haired person in a rocking chair. You could sit on their knee and listen to a story, and they probably had a piece of candy for you. It is time to put that image away, because grandparents of today are quite different! More Grandparents than Ever Before? It is quite possible … Continue reading These are not your parent’s grandparents

Leaving Facebook sounds mature and righteous, but it’s actually the opposite

There has been a movement of late to encourage people to leave Facebook. Some are counter-culture types who decry the widespread use of this non-secure and privacy-invading website. Others are saying that it is getting in the way of real, authentic relationships and giving people a false sense of friendships, which are really shallow acquaintances. Some may say that it keeps people from getting out and connecting with real people face to face. They are all right, but they are all missing the bigger picture. Facebook simply is doing too much good to be ignored or abandoned, at least until … Continue reading Leaving Facebook sounds mature and righteous, but it’s actually the opposite

Overlooked strategies to a successful blog

My wife Denise has reached at least the first tier of a having a successful blog at http://www.hearingelmo.com She recently accepted an invitation from WellSphere to be part of their extensive network, and regularly exceeds 1,000 readers each week. She is now considered one of the top health bloggers in the country. This is “rare air” and most of us do not get close to this. I would like some observations on the success to hearingelmo. She brutally sticks to her main topics of living with hearing loss (and cochlear implant), and a hearing assistance dog. Unlike my own blog, … Continue reading Overlooked strategies to a successful blog